Hemco - Huff Electric

Hemco Huff Electric runs as a straightforward electrician crew out of Rowlett, Texas. The outfit has handled electrical work in the area since 1982 with Glenn Huff as vice president and Diane Huff as president. They keep their base local with a post office box right in town and take calls on the main line or mobile when homeowners run into problems. The focus stays on the everyday electrical fixes that come up in Texas houses and small properties, from outlets that go dead to fixtures that need sorting. No big corporate setup here, just a family-linked operation that stays ready for the calls that hit during storms or after years of wear on the wiring.

Technicians head out for jobs like tracking down dead kitchen outlets and swapping breakers that cut power during holiday weeks. They also get requests to assemble crystal chandeliers above tables and spend time diagnosing wiring runs that stop working in parts of a house. One crew member named Randy showed up for a chandelier job after a three-week wait while others like those under the Huff name came back for repeat visits to answer questions on the spot. Phone support covers quick troubleshooting without a service fee when the issue can be walked through over the line. Crews stay friendly during these visits and explain what they find even if the full problem takes extra steps to locate.

Homeowners give credit for honest answers and clear explanations on jobs that get finished right, along with solid follow-through when the right tech matches the task. Delays stand out though, with some arrivals running an hour late after long scheduling gaps and others unable to line up work until the next week during busy periods. Communication drops when job details like chandelier assembly do not reach the crew ahead of time, and speed varies sharply between quick phone fixes and multi-week waits. Quality holds up on repeat calls but slips when skills do not line up with the work needed. DIRT Score 3.18 from 15 reviews on Finds.

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“Great customer service, very honest and willing to help solve my issue over the phone with no service fee.”

“Update: Actually had work done by Huff a couple of times and pretty positive experience both times. Friendly people and able to answer any questions about the work. First time they came out was to diagnose some wiring that wasn't working. They weren't actually able to find the issue bc the wiring started working again. Second time was to install some outlets and various other projects and I got overcharged by about an hour but they were willing and quick to remediate. Original review: Didn't actually have work done by them but scheduling an estimate and getting the numbers back was very smooth; they were very responsive. I was going to use Huff bc my usual electrician was unavailable but he ended up being able to do the work but I believe I would've been very happy with Huff and actually look forward to being able to use them in the future, should the need arise. Their pricing seems very fair and they are professional.”

“Showed up one hour late. After waiting 3 weeks Randy said he couldn’t assemble a small to mid sized chandelier above a table. I explained job in detail to scheduler. Would have been nice had they listened to me before booking someone who cannot assemble crystal chandeliers.”

“Over the weekend losted power in my kitchen outlets,needed a breaker replaced,called 815 Monday morning & of course this week is Thanksgiving, told me they could schedule next week I was surprised they couldn't make repair happen Plan b vendor was out in 2 hours replaced breaker& tested in 30 minutes, interesting Customer service Bruce”

“I would recommend to others. I will not hesitate to call again. They are thorough, knowledgeable, prompt. Work quickly I appreciated everything they did.”