Christmas Air Plumbing And Electrical

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“We recently had Christmas Air, the Veteran owned (Go Army!) and operated HVAC company replace our entire heat pump AC system in our home in Krum, TX. From start to finish the team was honest, hardworking, and made sure everything was done in a timely and professional manner. As a locally owned business it was evident in their caring and personal approach that they truly care about their customers and the communities that they operate their business in. We highly recommended Christmas Air if you are looking for an air conditioning and plumbing company who cares!”

“Our technician, Jack, was terrific! Showed up when he said he would, was respectful of the property, and did a great job of making sure our a/c units were good to go for the Texas summer. I have seen the Christmas vans around our neighborhood for the entire time we have lived here (10 years) which is what prompted me to engage their services. I surmised that their constant presence was because they had a good word of mouth reputation. Based on my positive experience I will definitely recommend them to my neighbors and friends. I look forward to doing business with Christmas on a continuing basis and if Jack is our technician it's a definite win-win situation.”

“Super happy, we decided to get a second opinion from Christmas Air. The first guys wanted to charge us over $2,600 within 20 minutes. Christmas air ran a full report and was able to get our A/C fixed same day for less than $600. Thank you guys, our house feels great!!! Easy to book an appointment and someone came fast!!”

“Jack came out on short notice on a holiday weekend and got my air back up and running quickly. We have had great experiences working with Christmas AC over the last 10+ years. We haven't had to have them out last minute many times, but when we have had to, they've been great at getting us cooling again.”

“I had a frustrating experience with Christmas Air. I called them to address an issue with my wifi thermostat. While the upstairs zone was cooling properly, the downstairs zone refused to set below 78 degrees. The technician arrived, checked the interior and exterior units, as well as the Freon pressure, but never bothered to inspect the thermostat itself. Instead, he sent me an invoice suggesting I pay for a leak check, which he assumed was the problem. When I reached out to customer service for clarification, I was met with vague answers and a complete lack of information regarding potential costs for leak detection or Freon refills. I also inquired about why the technician overlooked the thermostat; I was told that it would be checked only after addressing the supposed leak. I felt pressured to pay upfront to secure a spot on their schedule, which left me feeling uneasy.I decided to get a second opinion from another company. To my surprise, they confirmed that my Freon pressure was fine and there was no leak. They promptly installed a new wifi thermostat, and the cooling issue was resolved within ten minutes. I will never use Christmas Air again and highly recommend seeking a second opinion before committing to their services. Save yourself the hassle and go with a company that truly prioritizes customer satisfaction.”