Oasis Heating And Cooling

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“The technician came and diagnoised the issue. He billed for 90 minutes and was paid. The original visit, phone call the morning of the 2nd visit and a face to face conversation prior to the installation all included clearly stating it would take less than one hour. After the part arrived, he came to install it. He was here less time yet billed me for 120 minutes. Upon asking for clarity, he stated that he bills for driving time. This was not the case for the original visit nor was it stated on the invoice. The technician then went to his vehicle and added verbiage (see photos of original vs edited invoice sent today). I went upstairs to look at the new board and was in shock with how wires were all over the place and the boards cover was not put on (see photos). What begin as a very pleasant experience ended with incredible disappointment in the inconsistency, lack of transparency and the state the wires were left.”

“Jesus did a great job today and is always friendly, knowledgeable, and professional. Oasis has been a good partner in installing, maintaining, and servicing our A/C system and I highly tecommend them.”

“Oasis was extremely responsive and setting an appt was easy! Jesus was the service professional who came out and was amazing! He not only fixed what the initial issue was but also identified two other significant issues and quickly fixed those as well. Will refer and continue to be a customer!”

“I came home from work on a Wednesday night hoping to turn my AC on and it wouldn’t work, after speaking with friends and family they suggested I call Oasis, I booked an appointment online for the next day for after I got off of work, and Jesus came out and was able to look at my system and it was an easy fix and I had been stressing out that I was going to have to replace my whole unit. Jesus was very professional and efficient and answered any and all questions that I had! Thank you again for your outstanding service!”

“Thank you for your service of our systems last week. Samuel did a great job at our home! We also appreciate your courtesy and flexibility in setting up our appointment.”