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Extereme Ac And Refrigeration

HVAC Contractor · El Paso, TX

Residential
5.0

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780 reviewsView on Google

4.9

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What Customers Say

This was my first time to use Extreme Comfort Air Conditioning and Heating. Wow! I was very favorably impressed which is hard to do as I'm generally skeptical of certain service industy companies. To be transparent, they were the second company I called for a service quote and I got their name from a friend. I just bought a home that is a little older, although my AC unit is newer. Joey, with Extreme Comfort was very courteous, professional, and extremely knowledgeable with his 20+ years of experience. He took time to answer all my questions and did not try to upsell me on unnecessary services or parts replacement like the first company that quoted did. I asked him to identify what was critical, what could wait to be replaced, and what was in good shape. He took care of what was critical and I will use them again for my future HVAC needs. I highly recommend them!

Quick response and excellent service. They were able to replace the A/C capacitor after another company told us we needed to completely replace our unit or pay $3,000 for service. We are grateful for Extreme Comfort’s honesty and integrity. Will now be using them for both of our A/C units.

We’ve used Extreme Air twice, once in June May 2026, once in June 2026, and both experiences were exceptional. The first time, one of our AC units stopped working. The technicians were professional, patient, and took the time to explain how our HVAC system communicates problems and what basic troubleshooting we could do ourselves. That education ended up saving us $6,000–$8,000 weeks later. When our second unit failed, we initially went through our home warranty company. After waiting two days in a very hot house, their contractor told us our drains were clogged, we needed a hard-to-find condenser component, and that replacing our entire four-year-old HVAC system was probably our best option. The quote 6-8k, and they refused to provide the failed component information in writing. Because of what we had learned from Extreme Air during the first visit, my husband knew enough to question the diagnosis. Otherwise, we might have replaced an entire HVAC system unnecessarily. We called Extreme Air for a second opinion. Since the second failure occurred within weeks of the original service call, they honored the original diagnostic fee. Brent had a technician at our house within a few hours of my request for service. Marc also thought to check whether our system might still be under warranty, even though we hadn’t registered it after purchasing the home. Humberto was outstanding: professional, prepared, straightforward, and thorough. He quickly diagnosed the actual problem—a failed capacitor—which he had on his truck. In less than an hour, our system was repaired and cooling better than before. No clogged drains. No rare condenser part. No need to replace a four-year-old HVAC system. We’re incredibly grateful for Extreme Air’s honesty, expertise, and integrity. It’s rare to find a company that prioritizes customers and doing the right thing over making the biggest sale. Special thanks to Humberto, Brent, and Marc. Highly recommended.

In an effort to sell my home, a review of my air conditioning systems was requested. The thorough service was provided promptly at a fair price. I especially appreciated the owner contacting me directly as I was not on site, rather than performing services my on-site realtor was requesting that would have Incurred unnecessary expense. If you’re looking for professional help by a trustworthy company, this is one you can depend on.

I had an excellent experience with Extreme comfort. Their team was incredibly professional and prompt—my AC was repaired quickly and efficiently. The customer service was top-notch, making the entire process smooth and stress-free. Plus, the price was very affordable. I highly recommend them to anyone needing AC service. Thank you guys!!!

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