Terry Wilkins A/C & Heating

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“As part of our annual inspection and maintenance plan, one of the company’s technicians, Sean, came out and performed his work quickly, efficiently and professionally, as usual. We discovered, however, to no real surprise, that our second a/c unit was just about to finally give up the ghost, after being nursed along for the past nine years as a result of the hard-working magical expertise of Rob Terry and his crew. In all honesty, we had figured we’d have to replace it five years ago, so there was no doubt that the time had finally come to replace instead of trying to patch it up and repair it. In any event, Rob and his guys, along with Rob‘s wife Summer, bent over backwards and worked both early and late hours to get the new unit in and up and running prior to our daughter coming back home for the summer from Vet school (up at A &M), so… … all that to say, kudos to them, as this was very much appreciated. Bottom line, they are good people, running a great family owned company, and we have been using them exclusively ever since we moved back here to the Richmond area for the third time in 2009. I am sure there are other good companies out there, but as far as we are concerned, they are simply the best, and we very much appreciate them and would recommend them to anyone who needs anything in the HVAC department.”

“Terry was fantastic, professional, punctual, honest, and genuinely kind. He diagnosed our AC unit quickly (low refrigerant), got it running properly, and was very fairly priced. He gave me straight answers about my options without any pressure. Even our dog Olive approved and she got some pets and was a big fan. Exactly the kind of local business you want to find. Highly recommend Oakley Heating and Air for anyone in the area”

“Rob always provides the best service all across the board. Prompt scheduling, great customer service and is a master at getting things done correctly at the right price for the job. I will always recommend him and his company to anyone that needs work done in the HVAC industry.”

“We needed a complete AC and Furnace replacement. I called, and Rob came out same day to give me an estimate. He listened to my needs and wants and took every possibility into account for a new unit. He provided 4 well priced estimates and was able to get to us in 2 days. Kenny arrived with his crew at 8 am sharp and was finished by 11:30. They were efficient, respectful, and the whole process felt relaxed compared to my panicked brain. Highly recommend.”

“Kenny did an amazing job from start to finish. He was thorough and clearly had a great wealth of experience. He was also down to earth, friendly and kind. He took great care of us. We will only work with this company from now on for all our AC needs.”