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Dr. Green Services

Landscaper · Carrollton, TX

ResidentialCommercial
4.9

DIRT Score

Active

Service Areas

Carrollton

DIRT Score Breakdown

Google

538 reviewsView on Google

4.5

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What Customers Say

If you are looking for lawn care I advise looking elsewhere. I have been extremely disappointed with this company. Techs that come come out don’t do a good job and only hit parts of the yard and are in and out is 15 mins. They don’t even bother letting you know they are done or anything just leave. They say if you see anything call them and they will come back but they don’t. It takes weeks for them to come and they just consider that your next treatment. I paid in full for the fire ant treatment and told them 2 months in advance that I wanted it completely before I had a graduation party, they assured me they would but they did not. They showed up 3 days after our party and it was a joke. The tech came to do the treatment and just walked around for five mins free a couple handfuls on the ground and left ( I have him on camera doing this). When I called and asked why they did not treat my whole yard she said they only focus on the mounds. I express to her that he did not hit one mound and I had him on camera just throwing handful she had no response other than we can put you back on the list. That was 2 weeks ago and still nothing. This company has terrible service especially if you pay in full for services which I did upfront for the whole year. Extremely dissatisfied with this company. While the price was good remember if you want good service and done right sometimes you need to spend the extra money which I will be doing next time.

Extremely unhappy with the service. I asked for weed control, but I still have weeds all over my property. They completely missed our service for 60 days without providing any treatment, yet I was still billed for those two months. When I called to check, I was told the service operates on a 4-to-6-week schedule—but the numbers just don't add up. When I asked to cancel the service and requested a refund, I was told I had to pay another $200. I never asked for free service, but this feels like a scam. Before hiring them, I explicitly told them I would only continue with an annual plan if the weed control actually worked. There are several other reviews just like mine. If you want to pay a company for a year without expecting them to actually show up, then this is the company for you. Bad service and terrible customer service. This is exactly how business should not be done.

This is my second year w Dr Green! I also added the mosquito service this year. I am loving NOT having to watch for those suckers! Their service has been great and my lawn looks better than ever! Thanks Jesus!

After 7 years with a competitor, my yard was a mess of weeds and dallisgrass. Brian created a plan to target my specific issues. He took the time to answer all my questions and gave me realistic expectations and a very competitive bid that fits my budget. I am looking forward to restoring my once beautiful lawn to it’s potential.

This review is for the sales team. Brian was very responsive to my queries and we arrived at an agreement quickly. His ability to understand the requirements and provide reasonable quote resulted in my signing up for the service all in just a day(yesterday). I see they already have scheduled the first treatment for tomorrow!!. I shall update my review on the efficacy of the treatment after a few treatments.

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