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Ethan'S Service Plumbing

Plumber · Alameda, CA

Residential
4.9

DIRT Score

Active

License

#944374

DIRT Score Breakdown

Google

100 reviewsView on Google

4.7

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What Customers Say

Customer service really makes a difference! When my upstairs AC stopped working right as the San Jacinto heat started getting intense, Ethan Brothers HVAC came to the rescue. Collin and Bernard kept both me and my tenant updated every step of the way, from the estimate to the scheduling and repair. They made sure our air conditioning was fixed and running smoothly in no time. I was impressed with their fair pricing, professional attitude, and quick response. What really stood out was the excellent customer care—they truly went above and beyond to make the whole process easy and stress-free. I would definitely use their AC repair services again.

I had a new furnace and water heater installed, and after using both systems in my home for a while, I wanted to leave an honest review. Wow, that really says it best. Jamie was easy to work with, very helpful, affordable, and went beyond what I expected. I got three other estimates from other HVAC contractors, and they were all much higher. The installation work was clean, professional, and done with real attention to detail. They also took time to explain the system options and gave helpful expert advice when I needed it. My furnace and water heater have been working great with no issues at all, and I have already noticed lower heating costs and better overall efficiency. I also had Jamie connect the lines for a future air conditioning unit, which was a smart step for our warmer California weather. I am looking forward to having them come back to finish the AC setup. Overall, I am very happy with the HVAC service, the equipment performance, and the value.

Erik replaced our very old HVAC system after keeping the old unit running with regular service and repairs for several years. When it was finally time for a new air conditioning and heating system, the whole process was handled in a clear, honest, and professional way. Erik is very knowledgeable about HVAC equipment, system performance, and customer service. He explains things simply, does not overpromise, and responds quickly when we have questions. What stands out most is how dependable and responsive he is. If my husband or I call about an AC or condenser issue, we know we will hear back promptly. The new system runs smoothly, cools the house fast during hot weather, and has helped lower our energy costs. On one especially warm day, the house was not cooling properly, and Erik called back within an hour. Instead of immediately scheduling a paid service visit, he walked me through a few basic troubleshooting steps over the phone. He correctly identified that the problem was not the HVAC unit at all, but a tripped breaker connected to the condenser. Once that was reset, the air conditioning was back to normal and the house cooled down again soon after. I really appreciated his honesty and willingness to help without pushing an unnecessary service call. It is clear he is highly skilled, fair, and focused on doing what is best for the customer. For anyone needing reliable HVAC service, repair, maintenance, or a new system installation, Erik is an excellent choice.

I’ve been very happy with my experience with Ethan Brothers HVAC. They worked on my AC system before, and more recently inspected my heating unit when it needed a replacement part. The technicians, Erik and Jamie, were professional, friendly, and very knowledgeable about the HVAC system. The repair was covered under warranty, which made the whole service visit even better. I also asked another company for an estimate just to compare, and their price was more than three times higher for the same type of work. During the repair, the technician clearly explained what failed, how the new part fixed the issue, and what signs to watch for if the system starts acting up again. That kind of communication gave me a lot of confidence in the service. It’s hard to fully trust overly positive reviews sometimes, but based on my own heating and cooling service experience, I highly recommend them.

Here’s your revised, context-appropriate review for a California furnace repair company: Had Erik and his crew come out to replace our old furnace and install new ductwork. They were professional from start to finish. The price was the best I found and the service was fast. Communication was excellent, and the warranty gives me real peace of mind. The office staff is also super friendly and helpful. I got quotes from several other companies, but none could match the value I received here. They also put in an air purification system in both our new and existing units for much less than what others wanted, and that even included the new ductwork. I’m really glad I chose them. If you want clean, fresh air and reliable heating—especially during those hot and stuffy California days—definitely give them a call. I also signed up for their maintenance plan so I don’t have to worry about future issues. Highly recommended!

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