Matthew Chavez Dba My Plumber Is A Nerd

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“I do not recommend this company and would advise others not to use their services. During the initial visit, the heating elements were never tested, yet I was informed that my water heater required full replacement. It was later determined that the issue was only a faulty heating element, not a failed water heater. Additionally, the managers and staff were unprofessional, disrespectful, and showed little consideration or respect for me as a customer. This experience was extremely disappointing and could have resulted in unnecessary and costly replacement. I strongly encourage others to seek a second opinion and avoid using this company.”

“I had a great experience with My Plumber Plumbing Services LLC. They installed my garbage disposal quickly and efficiently, and the entire process was smooth from start to finish. I also had an unusually high water bill one month and wasn't sure what was causing it. I asked if they could check for a leak, and they were able to identify the problem right away. They found the source of the leak and provided an effective solution. I really appreciate the excellent customer service, professionalism, and expertise they provided. The team was friendly, knowledgeable, and took the time to explain everything. I highly recommend My Plumber Plumbing Services LLC for any plumbing needs.”

“My Plumber was recommended to us from a coworker. We initially were just trying to fix our water heater (it was old, unserviced, and not giving us hot water). John came out in the time frame they gave us, took a look and gave us some options. We ended up just getting a whole new tankless water heater to replace ours. John installed our new water heater to perfection. He was respectful, knowledgeable and took his time to make sure it was installed correctly (our pipes were dated as well, and he installed new ones). It looks great, works great and we’re very happy with My Plumber and their service. We will use them going forward with the water heater maintenance. Honorable mention to Pamela in the front office, who was pleasant and easy to talk to.”

“Replaced ice maker valve & frozen washing machine hose. Reasonable prices. Appreciated estimates provided for this work & future projects… liked the fact Oscar recommended some projects but indicated which ones weren’t needed or not worth the cost. My Plumber now my go to company.”

“Very down to earth and knowledgeable. They listened to what I wanted and needed. Punctual and Professional. Affordable price for the quality of of work! I will definitely use their services again. (Gas lines replaced)”