Earl's Plumbing, Heating, & Air, Inc.

Earl's Plumbing, Heating, & Air, Inc. runs out of Lubbock, Texas and focuses on plumbing services for both homes and commercial buildings. As a family owned operation that started in 1972, they cover a wide range of plumbing needs including water heaters, drain cleaning, sewer repairs, and leak detection. The business serves the local area with technicians who handle residential calls as well as larger commercial projects like gas line services and backflow testing. They keep things practical and direct in their approach to every job that comes their way.

Technicians handle jobs like swapping out built-in refrigerators and fitting new trim kits to preserve custom cabinets. Johnathan Gamez arrived promptly, stayed in touch about his schedule, and sorted the problem fast thanks to his know-how. When dealing with coil freezing, another tech named Jonathan laid out the choices plainly and avoided unnecessary steps once he saw the actual repair needed less work. They also fix leaks from T-shaped fittings on water mains in backyards under home warranty calls, using straightforward methods that get the water flowing again without delay.

Homeowners around Lubbock point to the quick response when calls come in for plumbing trouble, along with regular updates that let them know what is happening step by step. The repairs hold up well whether it is a simple fixture swap or a full sewer line check with camera work. Price stays fair without sudden jumps, and the crew explains options clearly before starting anything. This approach builds trust over time in a city where weather can stress pipes and systems year round. DIRT Score 5.0 from 1732 reviews on Finds.

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“Earls Appliance Department did an outstanding job helping me replace my built-in refrigerator. They took the time to find the right replacement and installed a new trim kit so i could keep the custom cabinet intact, which was really appreciated. Their communication throughout the process was excellent, and Chad is always a true perfectionist when it comes to repairs. Every time he comes out, the work is done carefully and correctly. Highly recommend Earl’s for their expertise and attention to detail.”

“Johnathan Gamez did an excellent job; prompt service, kept me updated on when he was on his way. Fixed my issue so fast! He was very knowledgeable! Will definitely use and recommend Earl’s!”

“Jonathan arrived as scheduled and took the time to explain all of my options. There was no upselling, just a clear focus on resolving our coil-freezing issue. Once he got into the repair, he found that he didn’t need to do as much work as he initially thought might be required, and he was upfront about that. That kind of honesty is a great sign that they are on your side. We’ll definitely call Earl’s Plumbing, Air & Electrical again in the future.”

“Up-front Disclaimer: I'm giving a review today for work that occurred in 2017. Earl's came out to do a home warranty fix for a leak I had off my water main in my newly purchased home's backyard. I was a brand new, first time homeowner. The leak I had was a T-shaped fitting off my water main that connected my irrigation system to my main line. The small leak was on the water main side, but due to the "technicality" that it was also connected to my irrigation system, they would only put in a G-coupling and cut off my irrigation system under warranty. If they replaced the T-shaped fitting it would be $350. But if they cut off the irrigation system and used the G-coupling (literally disabling the irrigation system), it was $75. I was poor at the time, literally spent all my money to move into the house. They knew I was in a difficult position and I had no money at the time, but still tried to get the upsell and take advantage of me to get that $350 instead of a simple $75 warranty repair. I told them to just do the $75 repair, I couldn't afford the higher price at the time. Keep in mind - THEIR plumber said they would use a brass G-coupling to fix the leak. Let's fast forward to today. I get a call - there's a geyser in my back yard. It's flooded. I figured the cold must have caused a problem, maybe something broke. I start digging, im literally covered in mud trying to figure out what's wrong. I find the leak - guess what: The G-coupling Earl's installed failed - the seal on one side of it blew out. I call an emergency plumber who comes out and is shocked that a professional company would use a HANDYMAN fix on a water main in the past. This fix was destined to fail - ground settles, pipes expand and contract, this was NOT the fix that should have happened by any serious plumber. The new plumber got in there and fixed it correctly, cutting off the janky G-coupling and putting in a PEX line, crimped and ProPressed. He then insulated the fix and covered the repair for me. I say all that to say this - pay attention to what this company does. Take pictures, ask questions, watch them work and inspect it yourself after they are done. You might be happy in the moment that a repair is done and water is flowing - but a few years later, it might fail in such a spectacular fashion that you'll end up covered in mud, frantically trying to get a fix in before the next cold front so that your family has running water again. I'd never in a million years recommended this company. Both in the way they tried to take advantage of a young, new home owner to upsell a home warranty repair, and in the way they fixed a water main leak with handyman quality work. It bit me hard. Lesson learned - do your research before working with this company and learn from my mistakes.”

“I highly recommend Earls!! I called Earls bc my ac unit was not cooling properly. They brought out the first guy and he didn’t do anything. Once he left the outside unit completely stopped working…they got someone else out here an hour later name Haven Vieth! Great guy! Diagnosed the problem, fixed it, and gave me recommendations. I couldn’t thank Haven enough. If he’s on site just know you’re in good hands. I highly recommend having Earls Home Warranty!!”