Reliable Plumbing Contractors

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“Had them replace my hot water heater in March 2024. Called them on a Saturday 10 months later due to it going out. Took them until Wednesday to replace it with no hot water in house and 4 kids in January. I could understand that but they then charged me $1240 for labor to replace it even though it was under warranty (no upfront estimate). When Wendy (receptionist) tried to blame "Bidenomics" for the cost that was the last straw. I am not political but that is just unprofessional. Plumbers themselves did a good job and were nice but feel like this was price gouging. Will not use them again. Updated--after 5 days of no hot water, they fixed it, and then it started leaking at the top again. 36 hours later. Same as original problem. They said hot water heater was defective and needed replaced but I think it was just an issue with connections at top, but I am not a plumber. To make matters worse, when they came to fix it, they couldn't figure out why there was a continuous low pressure leak despite turning water off at street. They blamed the sprinklers having a cross connection (never ever been an issue before), Sprinkler guy disagreed but came out, did a check and preplaced a valve, costing me additional $240 and proved plumbers were wrong. So if the combination of price gouging, incompetence, slow response and unprofessional staff are your goal, look no further... (btw I own a small business so don't submit this without careful consideration)”

“I called several plumbers in the area and had many estimates.. Ours was a small job, the service call was affordable and the person that answers the phones, Wendy.. .she's very sweet and allowed me to rattle on about what I needed.. I didn't feel rushed at all and when I didn't know what something plumbing related was called, she didn't make me feel stupid.. unlike some of the other companies did when I called them. I went with Reliable because they sent out Wes for the estimate. When I called, Wes was able to come out that same day! Let me tell you... Wes is awesome! We needed our guest bathroom faucet capped off for flooring installation, so Wes came out and took care of that for us. Then came back and not only installed my vanity but also installed my new faucet.. and changed out the shut off things below the vanity. He sat and joked with me after the job was done and told me a few things I didn't know about my plumbing.. it was great! Reliable was by far a better fit than other plumbers we have had out in the past. The next time we have an issue with plumbing, you better believe Reliable Plumbing will be coming to fix it!”

“I can’t begin to say how very impressed I was with reliable plumbing. It was the Friday morning before memorial weekend and my water heater went out. I had family arriving from Alaska Saturday late afternoon. I called around 7:30 am and talked to Wendy. She was so helpful, she said someone would be at the house by 1 pm which they were.....that being said, they were so timely, professional and helpful. They had the water heater fixed before 5 pm the same day and the price was so reasonable. Thank you Reliable Plumbing and thank you Wendy for all your help. I would definitely use reliable plumbing again and highly recommend!”

“We've been using Reliable Plumbing both personally and commercially for all our plumbing needs for over 40 years! Great business, staff and owners! If you want it done the right way from start to finish, then we recommend reaching out to Reliable Plumbing.”

“I could not believe the reviews when I came on here to comment as this company is the BEST plumbing company I have ever dealt with. The lady that answers your phones is an amazingly upbeat person with an outstanding personality. SO friendly and helpful. A woman that definitely knows her stuff and if she does not know she definitely will find out for you. Don't get me started on the tech that came to my home. He was mindful of my freshly carpeted entry way and made sure to protect his feet when he came in. There is no pussyfooting around with them... they get straight to the point and really handle their business. Anyone who says different needs to get a better point of view because this locally own and operated business has some OUTSTANDING qualities!!!! Thank you guys for all your hard work!!!”